Elevate your career at Mercedes-Benz Vancouver as an Assistant Service Manager, focusing on customer satisfaction and operational support. This position enhances service delivery while ensuring quality and efficiency.

At Dilawri, Canada’s largest automotive group, the Assistant Service Manager supports the daily operations of the Service Department. You will assist Service Advisors with customer appointments and handle escalated concerns professionally. Collaborative work with technicians is essential to maintain a positive service atmosphere and streamlined operations.

Key Responsibilities:
• Assist the Service Manager in daily operations
• Support Service Advisors with customer interactions




• Manage service reminders and appointment scheduling
• Ensure high-quality service delivery and repairs
• Handle customer complaints with professionalism

Requirements:
• Minimum 5 years in an automotive service role
• General knowledge of vehicle mechanics
• Excellent customer service and communication skills
• Robust organizational and multitasking abilities
• Ability to work independently with minimal supervision

Become a part of a team that values excellence and innovation at Dilawri.
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📌 Assistant Service Manager at Dilawri (British Columbia)
🏢 Dilawri Group of Companies
📍 British Columbia