Join Peoples Group as a Bilingual Client Services Specialist based in Vancouver. This one-year hybrid contract emphasizes outstanding customer care in both French and English within a collaborative team.

You will excel in a energetic call-center environment, addressing customer inquiries and strengthening relationships from day one. Important skills like organization and attention to detail will enable you to thrive in this role, meeting service level expectations and adhering to compliance regulations effectively.

Key Responsibilities:
• Handle incoming customer calls and emails professionally
• Strive to resolve issues on first contact
• Assist in opening accounts and processing transactions
• Identify financial needs of clients for referrals
• Meet key performance indicators for call and email responses

Requirements:
• Fluency in French and English required
• At least two years in customer service
• Financial services experience is a plus
• Proficient in Word, Excel, and Outlook
• Understanding of AML/KYC practices and banking products

Leverage your bilingual skill set to enhance client experiences at Peoples Group.
#J-18808-Ljbffr

📌 Hybrid Bilingual Client Services Role (British Columbia)
🏢 Peoples Group
📍 British Columbia