Wajax seeks a Business Systems Support professional, specializing in resolving user inquiries and enhancing application understanding. Experience meaningful interactions while working within a diverse team.

As a Business Systems Support personnel, you will address user issues related to Business Systems applications. This role involves monitoring help desk requests, providing solutions, and maintaining communication with both users and the IS team. Your efforts will ensure users receive effective support and training, reinforcing their understanding of business tools.

Key Responsibilities:
• Closely monitor and close help desk tickets efficiently
• Provide formal and informal training sessions
• Collaborate with the IS team on complex issues




• Update users with insightful communications
• Maintain training materials and knowledge resources

Requirements:
• 1-2 years experience in user support roles
• Degree or diploma in Information Technology
• Familiarity with ERP systems and help desk applications
• Fluent in English and French (written and spoken)
• Robust troubleshooting and interpersonal skills

Join Wajax in enhancing user experience while supporting essential business functions through quality service.
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📌 Business Systems Support at Wajax (Quebec City)
🏢 Wajax
📍 Quebec City