Company Overview:
Req ID: 357162

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

NTT DATA's Client is currently seeking a Senior Microsoft Dynamics 365 Finance (F) and Supply Chain Management (SCM) Consultant to join our Application Managed Services (AMS) team in Canada. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization.

The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 F&SCM; solutions for enterprise clients. Experience in the commercial transportation and logistics industry is a strong asset, enabling effective alignment of Dynamics 365 F&SCM; capabilities with industry-specific operational needs.

In addition to deep functional expertise, this role requires strong technofunctional capabilities, including a solid understanding of D365 F&SCM; architecture, data models, integrations, and extensibility frameworks.

The ideal candidate can bridge business and technical teams, proactively improving technical design quality, solution efficiency, and longterm maintainability within an AMS environment.

Role Expectations

Provide functional leadership and subject matter expertise across Dynamics 365 FSCM modules in a managed services environment

Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions

Lead solution design and architecture decisions for enhancements, integrations, and optimizations

Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation

Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices

Support change management, regression testing, and release management activities for minor enhancements

Collaborate with technical teams, vendors, and offshore/onshore AMS resources

Ensure solutions align with Microsoft standards, security, and compliance requirements

Document functional designs, solution architecture, and operational procedures

Mentor junior consultants and contribute to AMS process maturity

Translate business requirements into highquality Functional Design Documents (FDDs) with explicit technical design considerations

Partner with developers to coauthor and review Technical Design Documents (TDDs)

Evaluate and recommend configuration vs. extension vs. integration approaches based on Microsoft best practices

Define integration design patterns using OData, REST APIs, Dualwrite, Data Entities, and Azure integration services

Support data migration strategy, including entity selection, data mapping, validation rules, and reconciliation

Review and validate customizations to ensure adherence to the D365 extension model and avoid overcustomization

Participate in code/design reviews to ensure technical solutions align with functional intent

Analyze performance issues with an understanding of batch jobs, data volume impact, indexing, and system behavior

Provide guidance on security role design, segregation of duties (SoD), and compliance considerations

Contribute to DevOps and release governance processes (Azure DevOps, LCS, build/release pipeline awareness)

Qualifications
Required

Bachelor's degree





7+ years of experience with Microsoft Dynamics 365 Finance and Supply Chain Management

Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience

Strong functional expertise (7+ years experience) in one or more of the following D365 SCM modules:

Inventory Management

Warehouse Management (WMS)

Transportation Management

Procurement and Sourcing

Asset Management

Hands-on experience in solution architecture and functional design and technical design collaboration - 7+ years experience

Experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience

Strong understanding of finance and supply chain business processes and end-to-end flows - 7 + years experience

Strong understanding of D365 F&SCM; architecture (AOS, Data Entities, security framework, batch framework)

Ability to read and interpret X++ code to validate functional alignment

Experience working within the D365 extension model and understanding customization impact

Handson experience with Data Management Framework (DMF) and data entities

Solid understanding of integrations using APIs, OData, Dualwrite, EDI, or middleware platforms

Exposure to Azure services (Logic Apps, Service Bus, Azure Functions) in integration scenarios

Understanding of D365 security architecture (roles, duties, privileges)

Experience contributing to or reviewing technical design documentation

Familiarity with performance optimization considerations in highvolume transactional environments

Excellent communication and stakeholder management skills

Authorized to work in Canada

Able to work Pacific Time Zone business hours

Nice to Have

Experience in the commercial transportation, logistics, or distribution industry

Exposure to multi-legal entity, multi-country implementations

Microsoft Dynamics 365 certifications (e.g., MB-330, MB-700)

Experience with Power Platform, Azure integrations, or LCS

Experience with Azure DevOps for backlog, build, and release management

Exposure to Power Platform (Power Automate, Power Apps) within D365 ecosystems

Experience supporting Dual-write or Dataverse integrations

Ability to troubleshoot issues using SQL insights, telemetry, or debugging support

Located in the Pacific time zone

Core Competencies

Functional & Solution Architecture

End-to-end solution design aligned with business and operational requirements

Ability to balance customization vs. standard functionality

Strong understanding of scalability, performance, and supportability in an AMS context

Active participation in technical design reviews and architecture discussions

Ensure adherence to Microsoft best practices and release management discipline

Application Managed Services Expertise

Incident, problem, and change management

Root cause analysis and long-term corrective actions

SLA-driven delivery and service excellence mindset

Industry & Domain Knowledge

Deep understanding of supply chain operations





Familiarity with transportation, fleet operations, routing, and logistics workflows is a plus

Collaboration & Leadership

Strong cross-functional collaboration with business, technical, and support teams

Ability to effectively bridge functional and development teams

Ability to mentor junior consultants and contribute to knowledge sharing

Proactive, self-driven, and results-oriented

Communication & Documentation

Clear and concise functional documentation and solution artifacts

Ability to communicate complex concepts to both technical and non-technical audiences

Advocate for clean design, minimal customization, and long-term supportability

Why Join Us

Work on enterprise-scale Dynamics 365 F&SCM; solutions

Be part of a growing AMS practice with long-term client engagement

Opportunity to influence solution architecture and continuous improvement

Collaborative, flexible, and innovation-driven work workplace

If you are a senior Dynamics 365 F&SCM; professional with a passion for solution excellence, operational stability, and continuous improvement, this role offers an opportunity to make a meaningful impact in a managed services environment.

NTT DATA provides a reasonable range of compensation for Canada-based positions. The starting pay range for this remote role is $80.00-$90.00/hour. This range reflects the minimum and maximum target compensation for the position across all Canada locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for NTT DATA's Employee Assistance Program (EAP) and Discount Perks.

About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D; to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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📌 Sr Microsoft Dynamics 365 Finance (F) and Supply Chain Management (SCM) Consultant
🏢 NTT DATA Americas
📍 British Columbia