Join The Omni King Edward Hotel as a Guest Services Agent and be part of a legendary hospitality brand. Your role is critical in providing a five-star experience for our guests in Toronto.

In this position, you will engage with guests throughout their stay at the hotel, ensuring that every need is met with professionalism and care. A successful candidate will have strong communication skills and a desire to keep guests informed of hotel services and local attractions. You will assist with guest accounts and provide solutions to any issues that arise.

Key Responsibilities:
• Process all guest check-ins and check-outs efficiently
• Block rooms and prepare for guest arrivals
• Communicate guest preferences to hotel staff




• Maintain confidentiality regarding all guest information
• Issue secure deposit boxes and monitor security keys

Requirements:
• Customer service experience is mandatory
• Strong English communication skills, both written and verbal
• Previous cashiering experience is preferred
• Must be able to prioritize and organize tasks effectively
• Willingness to handle a flexible work schedule

Enhance your career in luxury hospitality while delivering extraordinary service at Omni Hotels.
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📌 Guest Services Agent at Omni Hotels (Ontario)
🏢 Omni Hotels & Resorts
📍 Ontario