A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
As a Microsoft 365 Copilot Consultant Intern at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate business requirements into the design and delivery of AI agents that live where people already work - in Teams, Outlook, SharePoint, Word and Excel.
When working in this abstract, fast paced and continuously changing tech world, resilience, commitment, and curiosity serve as the foundation for success as an IBM Consultant.
You will participate in many aspects of the delivery lifecycle, such as discovery, design, configuration, testing, enablement, and value measurement. You will build declarative and custom agents in Microsoft Copilot Studio; extend Microsoft 365 Copilot with agents, Microsoft Graph connectors and plugins; automate business processes with Power Automate, Power Apps and Dataverse; and support agent governance and lifecycle work including registration and identity through Agent 365, permissions, DLP policies and environment strategy. You will also contribute to client workshops, demos, and proposal artifacts.
In your role, you will be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for the wider business, our external clients, and their customers. Our culture of flexibility and freedom are pillars that embrace long-term career growth and learning opportunities in an environment that highlights your unique skills and experience.
This position resides in Toronto and is a 4-month work term commencing in January 2027. All applicants must be eligible to work full time in Canada and enrolled full-time in an eligible post-secondary program. It is mandatory that applicants return to full-time studies upon completion of the work term. Candidates pursuing Bachelor's or Master's degrees are eligible. MBA and PhD candidates are not eligible for this opportunity.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
Understanding of API specs and knowledge of how to integrate with REST services; exposure to Microsoft Graph is an asset
Familiarity with Microsoft 365 (Teams, SharePoint, Outlook) as a power user or builder
Comfort with low-code tooling and the ability to learn Copilot Studio and the Power Platform quickly
Microsoft Azure, Artificial Intelligence on Azure and on-premises enterprise,



knowledge or experience with Agile methods
Strong written and verbal communication, including the ability to translate business needs into transparent functional requirements
Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
Initiative to actively seek new knowledge and improve skills
Must be eligible to work full-time for the full duration of the internship starting in January 2027
Preferred technical and professional experience Hands-on experience with Copilot Studio, Power Automate, Power Apps or Dataverse
Exposure to prompt engineering and retrieval-augmented generation (RAG) grounding concepts
Understanding of Microsoft Purview, data loss prevention, sensitivity labels or Microsoft Entra ID fundamentals
Experience with Dataverse, Azure SQL Database or Microsoft Fabric as a data source for agents
Exposure to Microsoft Foundry (formerly Azure AI Foundry) or Azure AI Search for grounding enterprise content
Front-end development with React, or custom engine agent development, is a plus
Experience running user research, workshops, or training sessions
Familiarity with SharePoint content architecture and Microsoft Graph connectors
Coursework or project experience in business analysis, process mapping, or change management
Exposure or interest in Design Thinking and Agile development methodology
Microsoft certifications such as AI-900, PL-900 or MS-900 are a plus but not required
A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
Preferred Discipline: Computer Science, Software Eng, Systems Eng, Management Information Systems, Business Technology Management, Commerce or Business Administration with a technology concentration
ABOUT BUSINESS UNIT IBM Consulting is IBM’s consulting and global skilled services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday,



all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
The salary range for the position is based on a full-time schedule. Your ultimate salary within this range may vary depending on your job-related skills and experience for this position.
Job Title
Microsoft 365 Copilot Studio Consultant Intern (January 2027 - 4 Months - Toronto)
Job ID
130073
City / Township / Village
Toronto
State / Province
Country
Canada
Work arrangement
Hybrid
Area of work
Consulting
Employment type
Intern (Fixed Term)
Contract type
Fixed Term - Short Term
Projected Minimum Salary per year
57,886.40
Projected Maximum Salary per year
89,294.40
Position type
Internship
Up to 20% or 1 day a week
Company
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?

#J-18808-Ljbffr

📌 Microsoft 365 Copilot Studio Consultant Intern (January 2027 - 4 Months - Toronto) (Ontario)
🏢 IBM
📍 Ontario