6 month contract l Hybrid role l Active Opening l Vancouver or Seattle l $60-$100/hr

We are seeking a highly experienced Senior Agentforce Developer to lead the design, development, and deployment of AI-powered customer engagement solutions within the Salesforce ecosystem. The ideal candidate will have 10+ years of Salesforce development experience and proven expertise implementing Salesforce Agentforce solutions, including autonomous and assistive AI agents supporting chat, voice/phone, and email channels.

This individual will work closely with business stakeholders, product teams, architects, and contact center leaders to deliver scalable AI experiences that improve customer service efficiency, automate repetitive tasks, and enhance customer satisfaction.

Required Skills





10+ years of Salesforce development experience

3+ years of hands-on Agentforce experience

Proven experience designing and deploying Agentforce agents in production settings.

Deep expertise with
Salesforce Service Cloud
Apex
Lightning Web Components (LWC)
Flows
SOQL/SOSL
Salesforce APIs (REST/SOAP)

Experience implementing AI solutions for:
Chat channels
Voice/phone channels
Email support channels

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

📌 Agentforce Developer Vancouver
🏢 Insight Global
📍 Vancouver