Enhance customer relations as a Bilingual Customer Excellence Associate at IMCD. This role involves managing orders and inquiries, ensuring customer satisfaction with professionalism and accuracy.

As a vital part of IMCD's team, you will process customer orders and resolve issues while embodying the company's core values. Solid communication is essential as you engage with both internal and external customers, maintaining a customer-centric focus.

Your role requires effective time management and problem-solving skills to enhance operational efficiency and service quality.

Key Responsibilities:
Enter and process customer orders accurately
Communicate inventory concerns to customers
Investigate and resolve discrepancies promptly
Manage rush order requests from customers
Navigate internal systems for necessary data retrieval

Requirements:
Bilingual proficiency in English and another language
Experience in customer service roles
Robust problem-solving and communication skills
Ability to prioritize tasks effectively
Familiarity with CRM systems like Salesforce

Deliver exceptional customer service and streamline order processes at IMCD, contributing to a sustainable future.

📌 Bilingual Customer Excellence At Imcd Brampton
🏢 IMCD Group
📍 Brampton