Become a key point of contact for guests as a Front Desk Clerk at WEM Inn in Edmonton, AB. This full-time role involves check-ins, customer service, and ensuring guest satisfaction.

WEM Inn is seeking a dedicated Front Desk Clerk to manage check-in and check-out processes while providing exceptional service to guests. Previous customer service experience is preferred, especially in hotel settings. Your role will also include balancing paperwork, managing payments, and assisting with inquiries regarding hotel amenities and local attractions.

Key Responsibilities:
• Greet and assist guests during arrival and departure
• Verify reservations and process payments efficiently
• Balance paperwork and manage cash consistently




• Address guest inquiries about the hotel and surroundings
• Handle guest complaints professionally and courteously

Requirements:
• 1-2 years of customer service experience, hotel preferred
• Robust verbal and written communication skills
• Neatly groomed with a positive, friendly attitude
• Ability to stand for long periods and lift baggage
• Excellent organizational and problem-solving skills

Support guest satisfaction through effective communication and service at WEM Inn in Edmonton.
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📌 Front Desk Clerk at WEM Inn (Alberta)
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
📍 Alberta