Job Description About PFX™ We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D; centers across the world, delivering performance from lab to road in over 40 countries.
PFX Group™ brings together a family of trusted companies including Recochem, Prestone, Adam’s Polishes, B&B; Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.
From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that’s redefining what’s possible in fluid technology.
Senior IT Systems Analyst Department: Information Technology
Reports to: IT Director - Business Applications
We are looking for a Senior IT Systems Analyst to join our growing IT team and play a critical role in bridging business needs and technology solutions across our global operations.
Position Summary As a Senior IT Systems Analyst, you will serve as a strategic partner to business stakeholders, translating operational and business requirements into scalable technology solutions. You will analyze, optimize, and support enterprise systems that enable core business functions such as manufacturing, supply chain, procurement, logistics, and finance.
This role requires a strong blend of technical expertise, business acumen, and stakeholder management. You will lead system improvement initiatives, support digital transformation projects, and help ensure our enterprise applications deliver maximum value across global operations.
Key Responsibilities Partner with business leaders and cross-functional teams to understand business processes, challenges, and system needs
Gather, analyze, and document functional and technical requirements for system enhancements and new solutions
Design and recommend scalable IT solutions aligned with business objectives and enterprise architecture standards




Lead end-to-end system analysis for projects involving ERP, MES, supply chain, manufacturing, and enterprise applications
Act as a liaison between business users, IT teams, vendors, and external implementation partners
Identify process improvement opportunities to enhance efficiency, automation, and data quality
Support system integrations between enterprise platforms and third-party applications
Analyze system issues, troubleshoot root causes, and coordinate resolution of complex incidents
Develop process maps, workflows, business cases, and technical documentation
Support testing activities including test planning, UAT coordination, defect tracking, and validation
Ensure solutions comply with security, governance, and regulatory requirements
Mentor junior analysts and contribute to best practices in business analysis and system design
Participate in global digital transformation and continuous improvement initiatives
Qualifications Required Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Systems, or related field
7+ years of experience as a Systems Analyst, Business Systems Analyst, or similar role
Experience supporting enterprise systems in a manufacturing environment
Strong understanding of business processes in manufacturing, supply chain, procurement, planning, or logistics
Experience with ERP platforms such as SAP, Oracle ERP, or Microsoft Dynamics 365
Experience with system integrations, APIs, data flows, and enterprise architecture concepts
Strong analytical, problem-solving, and process-mapping skills
Ability to manage multiple priorities in a fast-paced global environment
Excellent communication and stakeholder management skills
Preferred Experience managing consultants
Experience with Concur,



DayForce, Sharepoint and/or Anaplan Fluence will be considered a key asset
Knowledge of SQL, reporting tools, and data analysis
Experience with cloud platforms such as Microsoft Azure
Familiarity with Agile, Scrum, or hybrid project methodologies
Microsoft tools certifications, other certifications such as CBAP, PMP, ITIL, or any relevant ERP certifications.
What Success Looks Like In this role, success means delivering technology solutions that improve business performance, increase operational efficiency, and support scalable growth across global manufacturing operations. You will be a trusted advisor who helps transform business challenges into strategic digital capabilities.
Why Join Us? Work for a global industry leader with international exposure
Be part of impactful digital transformation initiatives
Collaborate with diverse teams across multiple regions
Competitive compensation and benefits
Strong culture of innovation, safety, and continuous improvement
PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

What We Offer: Competitive compensation
Growth opportunities opportunities – we prioritize internal promotions
Employer funded retirement plan
Comprehensive health benefits, including medical and dental coverage and Telemedicine
Employee Assistance Program (EAP) – confidential support for mental health, financial advice, and more
Paid vacation and statutory holidays
Tuition assistance program – support for continued education and professional development
Please note: A pre-employment background check, including a criminal record check, is required.
NOTICE TO EMPLOYEES AND APPLICANTS REGARDING THE USE OF ARTIFICIAL INTELLIGENCE (AI) Our Commitment to Fairness and Transparency The PFX Group may use Artificial Intelligence (AI) or Automated Decision Systems (ADS) to assist in certain employment-related processes, such as recruitment and hiring. These tools are intended to support decision-making, not replace human judgment.

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📌 Senior IT Systems Analyst (Quebec City)
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