Medical Office Admin – Active Physio Works Fort Saskatchewan
Status: Permanent Full-Time Employee
Location: Southfort Drive, Fort Saskatchewan
Anticipated Work Schedule: Monday From: 12:00:00 To: 20:00:00 Tuesday From: 12:00:00 To: 20:00:00
Wednesday From: 12:00:00 To: 20:00:00
Thursday From: 12:00:00 To: 20:00:00
Friday From: 12:00:00 To: 20:00:00
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Medical Office Admin at Active Physio Works Fort Saskatchewan , a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Medical Office Admin who shares this same philosophy.
At Lifemark, we walk the talk of our company Core Values: “We have fun” , " We strive for simplicity” , "We trust each other to do the right thing” , "We go the extra kilometre” and “We belong here” .
The Medical Office Admin is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and qualified service with all patients, team members and external customers.



The Medical Office Admin is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.
Why Lifemark? Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence
Primary Responsibilities Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of serviceand maintain accurate insurance claims to third party funders
Complete data entry and billingfor third party funders
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes




Provide administrative support to the Care Coordinator Manager and Clinic Director
Maintain a clean, organized, and professional clinic environment by completing daily and end-of-day cleaning duties, including following the closing checklist, cleaning treatment beds and equipment, folding and organizing laundry, and ensuring all clinic spaces meet cleanliness and safety standards.
Qualifications & Core Competencies: High School Diploma, G.E.D. or equivalent
High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
Previous experience in a physiotherapy or private health care clinic setting is an asset
Excellent communication (verbal and written) and interpersonal skills
Computer savvy and data entry skills
Flexible and adaptable to change
Ability to hit the ground running with minimum supervision
Post secondary education in Medical Office Administration or related field considered an asset
Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca
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📌 CCR-Medical Office Admin (Saskatchewan)
🏢 LifeMark Health
📍 Saskatchewan