Enhance your customer relations skills as a Customer Service Agent with Serco Canada. This role offers hands-on experience in driver examination services, providing vital assistance to applicants.
As a Customer Service Agent at Serco Canada, you will play a key role in delivering excellent services related to driver examinations. With responsibilities that include assessing identification documents, offering guidance on licensing classes, and ensuring vehicle readiness, this role encompasses a variety of tasks focused on customer satisfaction. Adherence to safety and operational regulations is crucial while you pave the way for comprehensive service delivery.
Key Responsibilities:
• Assist applicants during the Driver Examination process
• Validate identity documents for licensing
• Prepare equipment for road tests as needed
• Ensure adherence to safety and regulatory standards
• Support examination center operations as directed
Requirements:
• High school diploma or GED
• Valid Ontario Class G driver’s license
• Two years’ customer service experience
• Familiarity with Highway Traffic Act regulations
• Intermediate computer skills in MS Office
Harness your communication and problem-solving abilities to provide exceptional services at Serco Canada.
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📌 Customer Service Agent at Serco Canada (Ontario)
🏢 Serco
📍 Ontario