Become a key contributor at Distress Centre Calgary as a Workforce Manager, focusing on operational effectiveness. This full time position emphasizes workforce analytics and strategic forecasting.

As the Workforce Manager, you will oversee staffing assessments and improve the planning processes. You’ll create insightful reports to assist in resource allocation and operational strategy. Your ability to collaborate with various teams will enhance workforce optimization efforts.

Key Responsibilities:
• Lead workforce planning and analysis initiatives
• Provide recommendations based on workforce data
• Monitor staffing capacities and trends effectively
• Support internal teams with workforce insights
• Enhance reporting accuracy and reliability

Requirements:
• Bachelor’s degree in a relevant field
• 5-8 years of workforce planning experience
• Familiarity with data analysis techniques
• Proven problem-solving and interpersonal skills
• Knowledge of Genesys Cloud is beneficial

Elevate workforce practices and support community service at Distress Centre Calgary.
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📌 Distress Centre Workforce Management Expert (Alberta)
🏢 Distress Centre Calgary
📍 Alberta