The Capital Markets Applications & CRM Administrator is responsible for the administration and support of Capital Markets business applications, including BlueMatrix, Salesforce, and related research distribution platforms. The role manages user access, client and contact data, research portal administration, vendor coordination, and business support initiatives across Capital Markets.
More specifically, you will be required to:
Administer BlueMatrix and research publishing platforms
Manage platform configuration, publishing workflows, and analyst onboarding/offboarding
Coordinate vendor support and issue resolution
Create and maintain Accounts, Contacts, and client records
Manage user access, permissions, data quality, and reporting
Support CRM enhancements, testing, and business users
Provision users and manage research portal access
Administer client entitlements and access governance processes
* Competitive salary and annual bonus 4 weeks of versatile vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.




What you bring to the table Bachelor's degree in commerce or a related field A minimum of five years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Beginner experience with CRM Intermediate proficiency of French due to the nature of the duties or work tools or because the position involves interactions with French-speaking team members Beginner knowledge of capital markets environment Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning Equity, Diversity, Inclusion and Accessibility
Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
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Trade Union (If applicable) Job Family Administration (FG)
Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process.

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📌 Advisor, Capital Markets (Ontario)
🏢 Desjardins Group
📍 Ontario