Elevate member experiences as a Financial Services Representative at Vancity, where your customer service skills create personalized banking interactions in a supportive on-site role.

In this full-time, temporary position at the Collingwood Community Branch, you will be the vital first point of contact for members. You'll leverage exceptional communication and sales orientation to assist members with their banking inquiries and financial goals. This role is perfect for both newcomers and experienced financial service professionals eager to make a difference.

Key Responsibilities:
• Greet members warmly and facilitate positive interactions
• Assess member needs in banking, borrowing, and investments
• Guide members in using online banking tools




• Ensure member satisfaction through follow-ups and ownership
• Maintain compliance with organizational policies

Requirements:
• High School Diploma or equivalent
• Exceptional communication and listening skills
• Customer service background in retail or hospitality
• Comfortable working towards sales goals
• Solid digital proficiency in CRM and banking tools

Bring your dedication to member service and relationship building to Vancity, shaping lasting financial experiences.
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📌 Vancity Financial Services Representative (British Columbia)
🏢 Vancouver City Savings Credit Union
📍 British Columbia