We are looking for an organised and proactive GP+ Community Team Leader to coordinate the day-to-day work of our administrative team and help our GP+ Community Services run smoothly.

What is the role?
Coordinate and monitor the daily administrative workload, delegate tasks and reprioritise work in response to service pressures, staff absence and changing demand.
Actively process patient referrals and oversee appointments and administration across GP+,ADHD and Suffolk Weight Management services, using systems including EMIS, SystmOne and e-Referral.
Provide first-line support and guidance to administrative colleagues, support induction and training, resolve routine operational issues and escalat service risks or staffing concerns promptly.

You’ll join our GP+ Community Services team at Riverside Clinic. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk, including Podiatry, Ultrasound, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Is it for me?
We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

You are highly organised, able to balance competing priorities and comfortable coordinating the work of others in a busy service environment.
You communicate clearly and professionally with patients, GP practices, health care providers and colleagues, and can provide practical support and guidance when issues arise.
You are confident using patient administration and referral systems, or can quickly learn systems such as EMIS, SystmOne and e-Referral, while maintaining confidentiality and accurate records.





Contract type: Permanent | Site-based at Riverside Clinic

A strong ethos of flexible working, to help you maintain (or reclaim) that work/life balance.
Creative teams who strive in forward thinking, with a voice that is heard.
A visible and supportive management team, with operational support that ‘get it’
Excellent IT teams & support giving us first class equipment and ‘no wait’ responses
A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
Cycle to work scheme
Death in service cover
Competitive salaries with annual benchmarking
27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years’ service
Blue light card employer – Access to the discount service with thousands of discounts online and on the high street.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Use of AI in Applications
We welcome the responsible use of AI to help structure or refine your application. However, your application should reflect your own experience, skills and achievements.

Please ensure any information submitted is accurate and truthful. AI must not be used to exaggerate or misrepresent your qualifications, experience or abilities.

If you use AI tools, you may be asked to discuss how they supported your application during the recruitment process. Any AI-generated content should be reviewed and edited by you, and should not include confidential or sensitive information.

We are committed to fair and inclusive recruitment. AI should support your application, not replace your own voice, perspective and contribution.

#J-18808-Ljbffr

📌 GP+ Community Team Lead (Manitoba)
🏢 Suffolk GP Federation
📍 Manitoba