31 Aug
|
myAbode
|
Ontario
Join myAbode as a Client Success Expert, committed to enhancing client experiences in real estate. Support agents and clients daily as you streamline their interactions with our innovative platforms.
This role focuses on onboarding brokerage clients, training their staff, and troubleshooting issues that arise across our platforms. Reporting to the Client Success Team Lead, you’ll have the opportunity to influence product decisions through agent feedback and optimize training resources. Expect a challenging environment where ownership and problem-solving thrive.
Key Responsibilities:
• Facilitate smooth onboarding for brokerage clients
• Address and resolve daily ticket inquiries efficiently
• Design training materials for agents and staff
• Maintain training library featuring videos and SOPs
• Test new features and provide actionable feedback
Requirements:
• 3 years of experience in customer-facing roles
• Track record of improving customer satisfaction
• Robust project management and organizational skills
• Excellent communication abilities
• Adaptability to changing environments
Utilize your skills to support myAbode’s mission in revolutionizing real estate.
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📌 Client Success Expert in Real Estate (Ontario)
🏢 myAbode
📍 Ontario