Become a vital part of Clio's Customer Support Team as a Customer Support Specialist in Toronto. Focus on delivering exceptional service to legal professionals through phone, chat, and email interactions.

This full-time position invites diverse candidates looking to grow their tech careers. Clio’s customer support team nurtures talent, offering in-depth product training, one-on-one coaching, and development opportunities. Engage with clients while mastering our products and promoting their usage, all while building a rewarding career in one of Canada's fastest-growing tech companies.

Key Responsibilities:
• Handle inbound support requests via phone, chat, and email
• Become a product expert, diagnosing and resolving issues




• Provide solutions to enable effective use of Clio
• Identify customer needs for additional services
• Capture customer feedback for product innovation

Requirements:
• Bachelor’s degree or ongoing studies
• Excellent verbal and written communication skills
• Strong problem-solving and technical aptitude
• Curiosity in law, technology, and AI
• Enthusiasm for working in a high-performing team

Contribute your customer service skills and passion for tech to lift Clio’s clients and products.
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📌 Customer Support Specialist in Toronto (Ontario)
🏢 Themis Solutions
📍 Ontario