Company Description KIT + ACE is a Canadian fashion brand that designs timeless technical apparel with a focus on ease and versatility. The company believes that simplicity enables people to move through busy, fast-paced lives with clarity and confidence. Every piece is created to transition seamlessly through different parts of the day, from layering to tailored essentials. KIT + ACE emphasizes quality, function, and style without compromise. Based in Vancouver, BC, KIT + ACE is proudly owned by Unity Brands Inc.

Role Description We are growing! We are looking for a seasoned and passionate retail leader!

The drum that beats in all of us at KIT+ACE, the beat that brought us together and drives us forward, is Optimism. This beat inspires our clothing, our retail experiences, and our community partnerships — it is the heart & soul of our Culture. Simply put, KIT+ACE is committed to creating exciting new products that are Smart, Easy to Love, and Built to Last, and to bring to life ideas that make everyday brighter (maybe even awesome).

If you like the sounds of this, we’d love to meet you.

As Shop Director, you will be responsible for all aspects of the shop in your respective market, and treat it as if it were your own. In this dynamic role, you will create exceptional brand experiences and develop a world-class team of leaders. You are essential in running an entrepreneurial business that anchors the brand in market.

Responsibilities:

Be a strategic and entrepreneurial leader by identifying problems, seeking solutions, and outlining key company objectives





Develop innovative strategies that deliver on the company sales and profit objectives, directing strategies towards guest experience, profitable and sustainable growth, and shop operational excellence

Provide the greatest impact to the shop by coaching, developing and leading by example spending 70% of your time on the shop floor

Provide direction to employees based on established policies and management guidelines

Responsible for managing a shop budget and labour costs to ensure the running of a profitable business

Understand the importance of continuously creating and unexpected

Hire and develop an exceptional team that can drive strategy and produce results

Support the development of a culture that balances financial results and an execution-focus with a fun, dynamic and creative atmosphere

Allocate 30% of your time to lead, develop, coach and guide your team in establishing goals and developing their competencies that drive performance

Own the strategy and development of high performing team members, and up and coming leaders

Model the company culture, and exemplify our shared values on a day-to-day basis

Competencies:

5+ years of management experience in a similar role





Demonstrated success and management experience in inspiring and leading transparent, positive team environments in past roles

Demonstrated success in management of budgets, conversion, UPT, SPT in past roles

Entrepreneurial, egoless, adaptable, open to possibility and personal development

Guest centric with the desire to shine in a fast paced, highly flexible retail environment

An exceptional communicator with the ability to effectively communicate and receive feedback in the moment

A true relationship builder in the city and neighbourhood in which the business resides

Results-oriented and process driven, accountable with high expectations of self and team

Support in additional duties as directed by the Area Manager

Addicted to movement and activity, living a full-contact life

Reports to: Director of Retail

Working Team: Shop Team

Works Closely with: Retail Operations, Information Technology (shipping systems) and Brand

Location: Vancouver, BC

www.kitandace.com

While we thank all applicants for their interest, only shortlisted applicants will be contacted.

Thank-you for your interest in KIT+ACE!

Job Types: Full-time, Permanent

Perks:

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

Paid time off

Store discount

Education:
Secondary School (preferred)

Experience:

Retail management: 5 years (required)

Work Location: In person

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📌 Shop Director - West 4th, Vancouver, BC (British Columbia)
🏢 Casca
📍 British Columbia