Step into a pivotal role as Director of IT Operations with a leading partner company based in Canada. This fully remote position is for an IT expert driven to enhance operational performance and security.

This senior leadership position focuses on ensuring the reliability and efficiency of a complex IT environment. You'll direct change management and incident response strategies, while also developing a high-performing team. Your ability to partner with security and business leaders will be vital for continuous operational improvement and success.

Key Responsibilities:
• Chair the Change Advisory Board for process integrity
• Oversee employee onboarding and IT asset management
• Manage 24x7 monitoring and operational readiness




• Develop service-level targets for IT support
• Establish clear support structures from Tier 1 to Tier 3

Requirements:
• 10+ years of IT experience including 5+ in leadership
• Proven track record of managing critical incidents
• Familiarity with compliance frameworks like SOC and PCI
• Solid experience with tools like Jira and Confluence
• Hands-on ITIL practices knowledge

Embrace strategic leadership and operational accountability in this remote IT Operations Director role.
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📌 Remote IT Operations Director Opportunity (Manitoba)
🏢 Jobgether
📍 Manitoba