Become an Operations Support Agent at FedEx, focusing on station operations and administrative coordination. This role is pivotal for customer interaction and office procedures.

In this full time position, FedEx is looking for an Operations Support Agent to enhance their call center functionality. Your role involves direct support to management, ensuring efficient operations through effective communication with internal and external parties. Applicants should have experience in customer service with strong organizational skills to succeed.

Key Responsibilities:
• Assist management in day-to-day operations
• Coordinate all administrative tasks for the station
• Communicate regularly with customers and suppliers




• Maintain proficiency in MS Office applications
• Directly support departmental objectives and goals

Requirements:
• Educational equivalence or high school diploma required
• Two years in a customer contact field
• At least one year in an administrative or secretarial role
• Excellent verbal and written communication
• Flexibility in working hours is essential

Support FedEx in shaping effective operations and enhancing customer satisfaction while advancing your career.
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📌 FedEx Operations Support Agent Role (Ontario)
🏢 FedEx Group
📍 Ontario