The QA Lead in Social Development ensures the quality, compliance, and effectiveness of programs, systems, and processes within social sector initiatives. Key responsibilities include:

Quality Assurance Oversight:

Establish and enforce QA standards, methodologies, and best practices across social development projects.

Process & Compliance Monitoring:

Ensure adherence to regulatory, policy, and program guidelines, maintaining legal and ethical neutrality.

Testing & Validation:

Design and execute test plans for systems, workflows, and documentation to identify gaps and risks.

Stakeholder Collaboration:

Work with program managers, technical teams, and social development officers to align QA processes with community outcomes.

Risk Mitigation:

Identify issues early, recommend corrective actions, and track resolution to safeguard program integrity.

Reporting & Metrics:

Develop QA reports, dashboards, and performance indicators to measure program success and compliance.

Continuous Improvement:

Drive enhancements in processes, tools, and documentation to strengthen delivery and impact.

DELIVERABLES

Test Plan Development:

Participation in the development of any applicable project test plans.

Participating in the creation and maintenance of QA procedures;

Test Case Development:

Development of a series of test cases for applicable projects, both manual and automated.

Participating in the creation of project test plans and other assigned quality assurance related documents;

Reviewing and analyzing system specifications and project documentation for the purpose of designing, building and maintaining test cases, both manual and automated;

Providing direction and expertise in the identification and setup of automated vs.



manual testing;

Adhering to quality assurance procedures and standards as laid out by the QA Manager;

Build and maintain repository of manually executed and/or automated test cases based on project requirements and change requests;

Create and maintain performance testing initiatives and adhering to best practices;

Status Reporting:

As requested, provision of written status and progress reports. Update testing status and defects in defect repository daily.

Reporting and tracking defects to resolution;

Communicate regularly with Project/Team Representatives and participate in Quality review sessions;

Test Case Automation & Execution:

Creating, updating and executing automated test cases if deemed required.

Executing test cases and providing testing results in preparation for projects releases and upgrades;

Review project/release requirements and perform Gap Analysis;

Work with various IT resources during the design, development, and implementation of IT Projects/Releases;

Assist business users in User Acceptance Testing;

Knowledge Transfer:

Cross-training other quality assurance testers to ensure knowledge of the deliverables is retained within project team members.

Attend required meetings and workshops:

Actively participate in solution design, product demonstrations and reviews, project status and team meetings.

Attending team status meetings and working group meetings as required;

Working closely with the Quality Assurance Team and Business leads to deliver assigned deliverables and meet project deadlines;

The QA Analyst will be required to sign a non-disclosure agreement and complete the Privacy and Security training, prior to commencing the assignment.

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📌 Social Development - QA Lead (Remote) (Winnipeg)
🏢 Pathlion
📍 Winnipeg