Join Air Liquide in Burlington, ON as a Customer Experience Representative, enhancing customer satisfaction through effective order management. This role offers a team-oriented team atmosphere with set day shifts.

In this role at Air Liquide, you will serve as the primary contact for industrial gas clients, ensuring smooth order fulfillment and high-quality service. You will be responsible for navigating ERP systems to process orders and manage inquiries effectively. Your collaboration with the team will be essential during day shifts, providing a conducive work-life balance.

Key Responsibilities:



• Process cylinder gas and hardgoods orders efficiently • Use CPQ for quotes and manage sales orders • Review inventory in Oracle ERP and ensure order accuracy • Maintain customer case lifecycle in Salesforce • Foster trust through effective communication during escalations

Requirements: • Post-secondary diploma in relevant fields • 2 to 5 years in customer service preferred • Strong communication and collaboration abilities • Familiar with ERP and CRM systems • Excellent time management skills

Bring your skills in customer service and ERP system usage to enrich client experiences with Air Liquide. #J-18808-Ljbffr

📌 Air Liquide Customer Service Specialist (Winnipeg)
🏢 VitalAire Canada
📍 Winnipeg