Explore a promising career as a Technical Support Specialist for Desktop Systems in Alberta, Canada. This full-time position requires hands-on experience in troubleshooting and comprehensive IT support.

In this role, you will provide essential support for desktop and laptop hardware, software installations, and network connectivity. Your expertise with tools like Webex, Lotus Notes, and remote desktop applications will be fundamental in ensuring seamless operations. Flexibility for varying support hours and on-call availability is significant to meet client needs.

Key Responsibilities:
• Diagnose and resolve desktop/laptop hardware issues
• Support remote desktop applications like Bomgar and SMS




• Troubleshoot software and user application problems
• Assist with mobile device and printer support
• Manage ticketing for IT issues through service tools

Requirements:
• 3-4 years of post-secondary education in IT
• 1-3 years of experience in technical support
• Familiarity with Microsoft Office and Windows OS
• A+ certification preferred
• Solid problem-solving skills in technical environments

Enhance your technical prowess while delivering top-notch support in Alberta's dynamic IT landscape.
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📌 Technical Support for Desktop Systems (Alberta)
🏢 Info-Ways
📍 Alberta