Join as an Expert ServiceNow Technical Architect, where your knowledge will influence platform stability and guide strategic integrations. Shape the future of ServiceNow implementation through your advisory skills.

In this critical role, you will assist clients and teams in navigating the complexities of the ServiceNow platform. You will ensure platform functionality, guide application maintenance, and design technical solutions aligned with enterprise needs. Your role includes critical project management tasks like upgrade planning and producing necessary documentation for implementation.

Key Responsibilities:
• Provide expert guidance on ServiceNow configuration and use
• Conduct performance monitoring and troubleshooting
• Oversee upgrade processes and technical implementations
• Manage documentation,



knowledge articles, and runbooks
• Facilitate requirement gathering from stakeholders for technical planning

Requirements:
• Extensive experience as a ServiceNow Technical Architect
• Robust skills in application maintenance and performance management
• Knowledge of security protocols and user access management
• Proficiency in creating design documents and technical specifications
• Experience in mediating between clients and technical teams

Utilize your ServiceNow expertise to navigate technical challenges and enhance business outcomes.
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📌 Expert ServiceNow Technical Architect (Ontario)
🏢 Tekshapers
📍 Ontario