Join ClearDent as a Dental Software Technical Support representative in Metro Vancouver, British Columbia. Provide expert application support and troubleshooting for dental software solutions.

In this full time role, you will be the primary contact for customer inquiries, ensuring a positive experience with ClearDent products. The position emphasizes excellent problem-solving skills and proficiency in SaaS tools and Microsoft environments, while also being computer-savvy and resourceful. Your impact will be significant in enhancing the customer journey through effective support.

Key Responsibilities:
• Deliver best-in-class support to customers with enthusiasm
• Act as the primary contact for customer inquiries




• Troubleshoot to identify root causes and solutions
• Document all support actions in detail
• Handle multiple customer service queues efficiently

Requirements:
• Proficient in verbal and written English
• 2 years of technical support or equivalent experience
• Experience with SaaS software tools and Microsoft Office 365
• Knowledge of the dental industry is a plus
• Familiarity with SQL Server, Salesforce, JIRA is an asset

Provide top-notch technical support and enhance customer satisfaction at ClearDent.
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📌 Technical Support for Dental Software (British Columbia)
🏢 ClearDent
📍 British Columbia