Join CMH Heli-Skiing & Summer Adventures as a Guest Services Coordinator in Banff, Alberta to enhance our guests' mountain experiences. Be the key contact from booking through their entire stay.

In this full-time role, you will actively manage guest records and collaborate closely with lodge teams. Your proactive approach ensures smooth communication and execution of guest details. A background in hospitality or tourism will be beneficial for success.

Key Responsibilities:
• Process guest reservations and required documentation
• Maintain up-to-date profiles for each guest
• Ensure all guest requirements are communicated accurately
• Build strong relationships with both guests and staff
• Address any discrepancies in lodge reports promptly

Requirements:
• Relevant post-secondary education
• 1-2 years’ experience in a similar role
• Experience in customer service or hospitality
• Strong organizational and multitasking abilities
• Effective communication skills in quick-paced environments

Your commitment to guest excellence will shine in this rewarding position at CMH in Banff.
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📌 Coordinator of Guest Services in Banff (Alberta)
🏢 CMH Heli Skiing & Summer Adventures
📍 Alberta