RQ08947 - Middleware Specialist - JuniorAbout the job RQ08947 - Middleware Specialist - JuniorDescriptionResponsibilities Provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades and daily support of middleware products. General Skills Experience with applications serversSkillsetFor this position include but not limited to:Operational Support Queue ManagementEnsure that all SUS operational support requests are assigned and actioned in compliance with service level targetsOperational Support - Incident ManagementReview submitted incident tickets to ensure completeness of informationProvide basic triage and assign to Tier 3 specialists as requiredMonitor tickets to ensure compliance with service level targetsProvide support in closing/resolving tickets where requiredProvide reports on current status of assigned ticketsProvide historical reports on volume, performance, trends, etcComplete standard service requests in support of SUS clients such as:Password administration

📌 Rq08947 - Middleware Specialist - Junior (Toronto)
🏢 Rubicon Path
📍 Toronto