Join Peoples Group as a Bilingual Client Services Specialist in Vancouver. This hybrid role combines in-office and remote work, providing excellent customer support in both French and English.

As a one-year fixed term contract, you will leverage your customer service experience to handle inquiries, resolve issues, and assist account openings. Your attention to detail will help maintain relationships and meet performance targets while working in compliance with regulations.

Key Responsibilities:
• Manage incoming customer inquiries via calls and emails
• Strive for first contact issue resolution
• Facilitate account openings and documentation
• Ensure compliance and quality service in all interactions
• Keep updated with banking products and services

Requirements:
• At least two years in customer service
• One year in financial services preferred
• Proficient in both French and English
• Solid interpersonal and problem-solving skills
• Ability to work flexible hours supporting Eastern or Pacific time

Utilize your bilingual skills and commitment to excellence in customer service at Peoples Group.
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📌 Client Services Specialist Bilingual Role (British Columbia)
🏢 Socket.dev
📍 British Columbia