Join Rentokil Terminix as a Field Service Scheduler in Concord, ON, and help manage service appointments and technician routes. This role emphasizes customer satisfaction and operational efficiency.

As a Field Service Scheduler, your main responsibility will be to ensure proper scheduling of service calls and effective communication between customers and technicians. You will play a vital role in maintaining service quality while managing inquiries professionally. Your solid organizational skills will help you thrive in this 6-month contract that demands flexibility and attention to detail.

Key Responsibilities:
• Confirm, schedule, and reschedule customer services
• Communicate with technicians for route management




• Provide ongoing support and logistical communication
• Resolve customer issues promptly and effectively
• Regularly collaborate with management on technician matters

Requirements:
• 1+ years in a customer service role
• Experience in dispatch or scheduling preferred
• Proficiency in MS Office and Google Suite
• Strong analytical and multitasking skills
• Excellent written and verbal communication skills

Deliver top-notch customer service as a Field Service Scheduler at Rentokil Terminix in Concord.
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📌 Field Service Scheduler at Rentokil Terminix (Nova Scotia)
🏢 Rentokil Initial
📍 Nova Scotia