Join KSI Law as a Collections Specialist in Markham, Ontario. This position involves managing delinquent accounts and utilizing strategic repayment plans while ensuring compliance.

The role of a Resolutions Officer is essential for handling accounts ranging from $750 to $2,000. Ideal candidates will have two years of experience in collections or a related field, coupled with a solid understanding of credit reporting. You will engage with account holders effectively to resolve disputes and foster positive repayment strategies.

Key Responsibilities:
• Oversee collections for portfolios across the country
• Conduct phone and email communications with clients
• Maintain detailed notes in the legal CRM system




• Review account histories to propose resolutions
• Guide clients on credit implications and repayment options

Requirements:
• Minimum 2 years of experience in credit or collections
• Understanding of credit reporting effects on consumers
• Robust ability to manage complex customer interactions
• Proficient with Microsoft Outlook and CRM systems
• Availability for rotational shifts, including weekends

Leverage your collections experience to benefit KSI Law's clients in Markham.
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📌 Collections Specialist at KSI Law (Ontario)
🏢 KSI Law
📍 Ontario