We are looking for an experienced and results-driven General Manager to lead our restaurant team and oversee all aspects of daily operations. The General Manager is responsible for driving sales, controlling costs, developing the team, maintaining operational standards, and delivering an exceptional guest experience.
The ideal candidate is a hands-on leader who thrives in a fast-paced environment, leads by example, and knows how to build a strong team while achieving business goals.
Key Responsibilities 1. Restaurant Operations Oversee all daily restaurant operations to ensure efficiency, consistency, and excellent execution
Ensure food is prepared and served according to brand quality, portion, presentation, and timing standards
Maintain a clean, organized, and welcoming restaurant, including the dining area, kitchen, and restrooms
Manage opening and closing procedures, cash handling, equipment checks, and restaurant security
Ensure compliance with all company operating standards and procedures
Monitor restaurant performance and take action to address operational opportunities
2. Team Leadership & Development Lead, coach, and develop the restaurant team to achieve operational and performance goals
Recruit, interview, hire, onboard, and train new team members
Create and maintain effective staffing and scheduling plans based on business needs
Provide ongoing coaching, feedback, and performance management
Hold team members accountable for following company policies, procedures, and performance expectations
Recognize and develop high-performing employees and identify opportunities for advancement
Build a positive, team-oriented culture focused on accountability and guest service
3. Customer Service Ensure every guest receives rapid, friendly, accurate, and professional service
Lead by example and set the standard for exceptional customer service
Address and resolve guest concerns quickly and professionally




Monitor the guest experience and take action to improve satisfaction
Maintain a welcoming environment that encourages repeat business
4. Sales, Labor & Financial Performance Take ownership of restaurant sales and profitability
Monitor sales, labor, food costs, waste, and other key performance indicators
Develop and execute strategies to drive sales and improve restaurant performance
Manage labor effectively while maintaining appropriate staffing and service levels
Control food and operating costs while maintaining quality standards
Review financial results and implement action plans to improve performance
Ensure accurate cash handling, deposits, and daily reconciliation procedures
5. Inventory & Food Cost Management Manage inventory levels and ensure accurate ordering and receiving of products
Minimize food waste, product loss, and unnecessary expenses
Ensure food and supplies are properly stored, rotated, and maintained
Monitor inventory and food costs to meet company expectations
Maintain appropriate product levels to support daily operations
6. Food Safety, Health & Safety Maintain full compliance with food safety, sanitation, and health regulations
Ensure all team members follow proper food handling and sanitation procedures
Conduct regular safety and cleanliness inspections
Maintain a safe environment for employees and guests
Ensure required certifications, inspections, and training are current
Address safety concerns immediately and follow company reporting procedures
7.



Marketing & Community Engagement Execute company marketing programs, promotions, and initiatives at the restaurant level
Identify opportunities to increase sales and build local customer traffic
Support community outreach and maintain positive relationships with local businesses and organizations
Promote the restaurant and brand within the local community
Skills & Qualifications High school diploma or equivalent required; college degree in business, hospitality, or a related field is a plus
2–5+ years of restaurant management experience , preferably in a quick-service or fast-casual environment
Proven ability to lead, coach, and develop a high-performing team
Strong understanding of restaurant operations, sales, labor, food cost, and inventory management
Excellent customer service and communication skills
Solid organizational, decision-making, and problem-solving abilities
Ability to analyze performance metrics and develop action plans
Ability to work independently while maintaining accountability for results
Strong work ethic, professionalism, and commitment to operational excellence
ServSafe or other applicable food safety certification is a plus
Physical Requirements Ability to stand and walk for extended periods during shifts
Ability to lift and carry up to 50 pounds
Ability to work in a fast-paced environment and manage multiple priorities
Ability to work flexible hours, including nights, weekends, and holidays
Ability to perform all essential restaurant functions with or without reasonable accommodation
Why Join Our Team? Competitive pay and benefits
Leadership development and advancement opportunities
Training and ongoing support
Opportunity to make a direct impact on restaurant performance
Join a team focused on delivering excellent food and an exceptional guest experience

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📌 General Manager (Carl's Jr) (Newfoundland and Labrador)
🏢 LV Petroleum
📍 Newfoundland and Labrador