Lead customer relationships at MHIRJ as a Senior Customer Account Coordinator (CAM). Manage key accounts, oversee order statuses, and ensure high satisfaction levels for clients in the aerospace sector.
In this crucial role, serve as the primary point of contact for assigned customers, overseeing daily account activities and cross-functional support. You will communicate risks and order statuses effectively while collaborating with sales teams to enhance customer service performance and innovate account management. This position emphasizes both operational excellence and customer satisfaction through proactive communication and relationship management.
Key Responsibilities:
• Manage daily activities and foster customer relationships
• Communicate delivery schedules and address potential risks




• Support sales teams in customer meetings and initiating engagements
• Facilitate cross-departmental coordination for customer specifications
• Lead development and training of Customer Service Representatives
Requirements:
• 5 years of aerospace customer support experience
• Proficient in Microsoft Office, SAP, and related tools
• Bilingual in French and English
• Marketing or Business degree preferred
• Available for adaptable daytime shifts
Your expertise in account management, communication, and customer service will directly impact MHIRJ's growth and customer satisfaction.
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📌 Senior Customer Account Coordinator at MHIRJ (Boisbriand)
🏢 MHIRJ
📍 Boisbriand