Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Provide customer service Manage incidents Experience 2 years to less than 3 years Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week

📌 user support technician (Toronto)
🏢 Rian Consulting
📍 Toronto