Join Serco Canada’s team as a Customer Service Agent in London, ensuring proper licensing for Ontario drivers. Provide support and assess applicants' needs throughout the examination process.
In this role, you will evaluate eligibility for driver's licenses while delivering exceptional customer service. You will assist applicants with identity verification, conduct vision tests, and manage road test scheduling. This is an excellent chance for those with a background in driver examination and customer service.
Key Responsibilities:
• Evaluate applicants for Ontario Driver’s Licence eligibility
• Conduct vision screen tests and administer knowledge tests
• Schedule and dispatch road tests and issue temporary licenses
• Collect fees for various transactions
• Investigate and resolve discrepancies on driver records
Requirements:
• GED or high school diploma minimum
• Successful completion of Customer Service Agent training
• Two years’ demonstrated customer service experience
• Valid Ontario Class G driver’s licence
• Intermediate computer skills required
Make an impact in licensing services with your customer service skills at Serco Canada.
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📌 Customer Service Agent at Serco Canada (Ontario)
🏢 Serco
📍 Ontario