Contact Canter Representative *We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position. Vacancy: This posting is for a current vacant role, and the successful candidate will be hired into an existing open position. Compensation: $17.95/hour Our client is seeking a Bilingual Customer Service & Collections Representative to join their fast-paced contact center team in Mississauga, Ontario. This position is ideal for candidates who thrive in a high-volume customer environment, enjoy helping people find solutions, and are comfortable handling both inbound and outbound calls. In this role, you will provide exceptional customer service, assist customers with repayment options and financial solutions, and maintain accurate records of customer interactions. Location & Schedule Mississauga,



ON (Onsite for training) Contract: 6 Months Start Date: August 31, 2026 Training & Nesting: 5 days onsite per week for the first 10 weeks Post-training: Hybrid schedule (2 days onsite, 3 days remote) upon meeting performance expectations Hours of Operation: 6:30 AM – 11:00 PM EST Candidates must be versatile with scheduling shifts within operating hours. Key Responsibilities Handle inbound and outbound customer calls professionally and empathetically Resolve customer inquiries and provide outstanding customer service Educate customers on available programs, services, and solutions Discuss outstanding balances and repayment options Negotiate

📌 Contact Center Representative (Mississauga)
🏢 Insight Global
📍 Mississauga