Join Toyota Financial Services in Markham as an Innovation Leader, focusing on business transformation and continuous improvement. Utilize your expertise in operational excellence and AI to elevate customer services and dealer experiences.

As the Business Innovation Manager, you will oversee key initiatives that aim to improve performance and drive cutting-edge solutions. This role includes leading cross-functional teams, maintaining governance for operational programs, and collaborating with stakeholders to ensure measurable outcomes. Your impact will be directly felt in the company’s commitment to continuous improvement and excellent service quality.

Key Responsibilities:
• Lead enterprise-wide Kaizen and AI initiatives
• Establish and manage KPIs for innovation success




• Ensure execution of process improvements matching business needs
• Guide mobility program performance management
• Foster collaboration across operations and analytics teams

Requirements:
• Degree in Business, Engineering, or similar
• 7+ years in innovation or transformation leadership
• Strong understanding of Kaizen, Lean, or Six Sigma
• Effective communication skills engaging senior teams
• Willingness to work in-office part-time

Become a pivotal figure in driving Toyota Financial Services' innovative journey and enhancing operational efficiencies.
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📌 Toyota Financial Services Innovation Leader (Ontario)
🏢 Toyota Credit Canada
📍 Ontario