Online Customer Experience Analyst Role (Ontario)

Online Customer Experience Analyst Role (Ontario)

31 Aug
|
The Home Depot Canada
|
Ontario

31 Aug

The Home Depot Canada

Ontario

Join The Home Depot Canada as an Online Customer Experience Analyst driving impactful user journeys. This hybrid position prioritizes data analysis, stakeholder engagement, and process improvements.

In this role, the successful candidate will focus on improving online experiences for customers at The Home Depot Canada. You will analyze user data, drive impactful strategies, and collaborate with stakeholders to ensure alignment with business goals. The ideal candidate possesses a balance of analytical and creative thinking, keen on enhancing the shopping journey at every turn.

Key Responsibilities:
• Identify opportunities to enhance shopping experiences
• Develop category priorities with stakeholder support
• Oversee end-to-end experience improvements




• Assess category performance and optimize discoverability
• Provide insights and transparent timelines for deliverables

Requirements:
• 2+ years in a relevant UX or analytics role
• University or college degree in a related area
• Experience with web analytics tools, particularly Adobe Analytics
• Proven organizational and communication skills
• Competence in handling multiple projects effectively

Leverage your expertise in UX and analytics to shape customer experiences at The Home Depot Canada.
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📌 Online Customer Experience Analyst Role (Ontario)
🏢 The Home Depot Canada
📍 Ontario

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