Customer Service SME & Team Coach (Temporary) (Manitoba)

Customer Service SME & Team Coach (Temporary) (Manitoba)

31 Aug
|
Intouchcx
|
Manitoba

31 Aug

Intouchcx

Manitoba

IntouchCX is seeking a Subject Matter Expert (CSR2) for a 1-year temporary contract in Winnipeg, MB, Canada. The role provides front-line direction to Customer Service Representatives and ensures high-quality customer interactions across client brands.
The candidate will coach CSRs, administer feedback and training needs, and promote professional development while handling diverse shifts, including days, evenings, and holidays. Robust communication and leadership are essential.

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📌 Customer Service SME & Team Coach (Temporary) (Manitoba)
🏢 Intouchcx
📍 Manitoba

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