CIBC seeks a skilled Senior Security Application Support Engineer with a focus on Identity Management and SafeBreach platform support. Drive operational efficiency while enhancing security protocols and resolving incidents across vital systems.

In this senior role, you will provide application support for CIBC's Identity Management platform and SafeBreach solutions. Your responsibilities include user provisioning, access modification, and incident resolution for security applications. You will also oversee platform upgrades, monitor performance, and collaborate with cross-functional teams to ensure compliance and readiness for audits.

Key Responsibilities:
• Support user provisioning, deprovisioning, and access modifications
• Monitor IDM jobs and troubleshoot access incidents




• Assist in platform upgrades and validate configurations
• Collaborate with security teams to improve operational efficiency
• Maintain audit readiness and document procedures

Requirements:
• Extensive experience in IDM support and application support
• Familiarity with SafeBreach and DTEX platforms
• Proficiency in troubleshooting and monitoring tools
• Solid analytical and documentation skills
• Excellent communication and collaboration abilities

Leverage your expertise in security applications to enhance CIBC's operational stability and compliance.
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📌 Senior Application Support Engineer at CIBC (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario