Join Thermon as an Order Management Specialist and enhance customer satisfaction. Manage orders from entry to shipping while addressing client inquiries with professionalism and urgency.

In this key role, the Order Management Specialist will be responsible for processing customer orders efficiently and effectively. Utilizing strong ERP knowledge, you will maintain sales order data and ensure timely communication about deliveries. This position is vital to ensuring a seamless order experience for customers, fostering positive relationships.

Key Responsibilities:
• Process incoming orders through ERP management
• Ensure accurate sales order records and updates
• Maintain explicit communication regarding delivery timelines




• Proactively engage with customers for feedback and satisfaction
• Address customer inquiries on order status and documentation needs

Requirements:
• Post-secondary education or relevant experience required
• Familiarity with ERP, especially Microsoft AX
• Ability to work in a fast-paced environment
• Strong MS Office skills, particularly Excel
• Excellent interpersonal and communication skills

Become a vital part of the Thermon team, enhancing operational effectiveness and customer relationships.
#J-18808-Ljbffr

📌 Thermon Order Management Specialist (Alberta)
🏢 Thermon
📍 Alberta