Your tasksDevelop, implement, and maintain the site Quality Management System (e.G., ISO 9001, BRCGS Packaging, FSC/PEFC where applicable).Ensure compliance with customer specifications, regulatory requirements, and internal quality standardsLead internal and external audits, including customer, certification, and supplier auditsManage corrective and preventive actions (CAPA) and ensure timely closureOversee quality control activities across printing, finishing, and converting processes (flexo, coating, die-cutting, slitting)Define and monitor quality KPIs such as defect rates, waste, customer complaints, and right-first-time performanceApprove raw materials, inks, adhesives, substrates, and finished productsEnsure effective change control for materials, processes, and artwork revisionsAct as the primary point of contact for customer quality issues, complaints, and technical quality discussionsLead root cause analysis and implementation of corrective actions for customer complaintsWork closely with suppliers to ensure raw material quality and manage supplier performanceProvide quality training to production, prepress, and technical teamsPromote a solid quality culture and awareness across the plantDrive continuous improvement initiatives using Lean, Six Sigma, or similar methodologiesAnalyze data and trends to reduce waste, rework,



and non-conformitiesSupport new product development, trials, and process optimization from a quality perspectiveEnsure quality procedures align with health, safety, and environmental requirementsSupport compliance with food-contact, pharmaceutical, or cosmetic packaging regulations where applicableYour profileBachelor’s degree in Quality Management, Engineering, Printing Technology, Packaging, or a related field (or equivalent experience)Minimum 5–8 years of quality experience in a manufacturing environment, preferably in labels, packaging, or printingProven experience managing a Quality Management System in a production settingExperience with printing and converting processes is strongly preferredStrong knowledge of ISO 9001 and packaging-related standards (e.G., BRCGS Packaging)Understanding of label materials, inks, adhesives, color management, and print quality standardsProficiency in root cause analysis tools (5 Whys, Fishbone, FMEA)Familiarity with ERP and quality management softwareDetail-oriented with a structured, analytical approachAbility to work cross-functionally with production, sales, and technical teamsCustomer-focused mindset with strong problem-solving abilitiesFluent in French and very good English skills (written and spoken)#J-18808-Ljbffr

📌 Quality Manager (Boucherville)
🏢 Bizerba
📍 Boucherville