Job Description Microsoft 365 & Exchange Administrator Key Skills: M365 Administrator Microsoft 365, Exchange Online, Entra ID & Power

Shell Location: Calgary AB Hybrid (4 Days WFO) We are seeking a highly experienced Senior Microsoft 365 & Exchange Administrator to manage, support, and optimize enterprise Microsoft 365 and Exchange environments.

The successful candidate will be responsible for administration, migration, security, compliance, troubleshooting, and automation across Microsoft 365 services, Exchange Online, Entra ID (Azure AD), Teams, One

Drive, and hybrid messaging infrastructures.

This role requires strong hands-on experience in enterprise-scale Microsoft cloud environments and the ability to lead complex migration, modernization, and operational initiatives.

Key Responsibilities Microsoft 365 Administration Administer and support Microsoft 365 services including: Exchange Online Microsoft Teams One

Drive for Business Manage tenant configuration, policies, licensing, subscriptions, and service health.

Configure and maintain Conditional Access, MFA, SSO, and Identity Governance.

Monitor Microsoft 365 services and proactively address performance and availability issues.

Lead tenant assessments, migrations, modernization projects, and cloud transformation initiatives.

Exchange Administration Administer Exchange Online and Hybrid Exchange environments.

Manage: User Mailboxes Shared Mailboxes Resource Mailboxes Distribution Lists Microsoft 365 Groups Configure and manage: Mail Flow Rules Transport Rules Mail Connectors SPF, DKIM, and DMARC Exchange Online Protection (EOP) Troubleshoot complex mail delivery, routing, authentication, and messaging issues.

Support Exchange migrations from on-premises Exchange to Exchange Online.

Identity & Access Management Administer Microsoft Entra ID (Azure AD).

Manage user provisioning and deprovisioning processes.

Configure and support: Conditional Access Policies Multi-Factor Authentication (MFA) Single Sign-On (SSO)



Privileged Identity Management (PIM) Identity Governance Integrate Microsoft 365 with enterprise applications and third-party identity providers.

Compliance & Governance Configure and maintain: Retention Policies Litigation Hold eDiscovery Compliance Center Controls Mailbox Auditing Support legal, compliance, and audit requirements.

Assist with governance, data retention, and records management initiatives.

Automation & Scripting Develop and maintain Power

Shell automation scripts.

Automate user provisioning, license management, mailbox administration, and operational reporting.

Utilize Microsoft Graph API for advanced administration and reporting.

Operations & Support Provide Tier-3 escalation support for Microsoft 365 and Exchange services.

Participate in incident, change, problem, and release management activities.

Maintain operational documentation, standards, and support procedures.

Mentor junior administrators and support staff.

Required Technical Skills Microsoft 365 Microsoft 365 Administration Exchange Online Microsoft Teams Administration One

Drive for Business Microsoft Entra ID (Azure AD) Exchange Technologies Exchange Online Exchange Hybrid Exchange Server 2016/2019 Exchange Migration Tools Mail Routing & Transport Rules SMTP Security SPF, DKIM, DMARC Exchange Online Protection (EOP) Automation Power

Shell Microsoft Graph API Azure Automation Monitoring & Reporting Microsoft 365 Admin Center Exchange Admin Center Entra Admin Center Power

Shell Reporting Required Experience 8+ years of Microsoft infrastructure administration experience.



5+ years of Microsoft 365 Administration experience. 5+ years of Exchange Online/Hybrid Exchange administration experience.

Experience supporting enterprise environments with 5,000+ users.

Experience with Exchange migrations and Microsoft 365 tenant migrations.

Strong expertise in mail flow management, email security, and identity administration.

Strong troubleshooting and operational support experience.

Preferred Certifications Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Microsoft 365 Administrator Expert Microsoft Certified: Identity and Access Administrator Associate Azure Administrator Associate Soft Skills Strong communication and stakeholder management skills.

Ability to lead technical discussions and architecture reviews.

Excellent analytical and problem-solving abilities.

Ability to mentor junior administrators and lead technical initiatives.

Experience working in large enterprise environments.

Requirements Top 3 Required Skills: 1. IBM Financial transaction 2.

Payment flow 3.

Support Modernization Detailed Job Description: Design, develop, and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing.

Contribute to the development of payment flows supporting transaction processing.

Build and support integrations between FTM and upstream/downstream systems using enterprise integration patterns.

Participate in the design, development, testing, deployment, and production support.

Troubleshoot and resolve application and integration issues in a complex, regulated workplace.

Collaborate with architecture, QA, and operations teams to ensure platform stability, scalability, and performance.

Support modernization initiatives and enhancements to existing payment hub capabilities.

Produce clear technical documentation and participate in code reviews and knowledge sharing.

📌 Microsoft 365 & Exchange Administrator (Calgary)
🏢 Astra North Infoteck
📍 Calgary