Elevate your IT career with AlphaKOR as a Bilingual Technical Specialist. Provide exceptional remote support while enhancing your skills in a team-oriented and fun environment.

As a Technical Specialist at AlphaKOR, you will focus on troubleshooting technical issues for both customers and internal staff. This position values strong communication in both English and French, alongside excellent self-management in various tasks.

Leverage your knowledge of VPNs, routers, firewalls, and more to ensure customer satisfaction and effective resolutions.

Key Responsibilities:

- Provide technical support for customers and staff
- Communicate effectively with team and clients
- Administer documentation with concise writing
- Manage in-house tickets for workstations and printers
- Perform post-resolution follow-ups with users

Requirements:

- University or College degree in IT or Systems Technology
- Minimum one year of field experience
- Fluent in English and French communication
- Knowledge of networking and server management
- Strong self-management and task follow-through skills

Deliver outstanding service and grow your IT expertise with AlphaKOR as a Bilingual Technical Specialist.

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📌 Bilingual Technical Specialist at AlphaKOR (Windsor)
🏢 AlphaKOR
📍 Windsor