Lead a dynamic team at Guildford Towne Centre in Surrey, BC. As Team Lead, you’ll be instrumental in driving sales and fostering engaging customer interactions in the beauty retail space.
This role requires a proactive approach to support the Store Management in achieving excellence in sales and operations. By leveraging your product knowledge, you’ll coach Customer Consultants and enhance customer engagement through creative storytelling and product demonstrations. Your effective communication will help to develop loyalty and ensure a positive store atmosphere.
Key Responsibilities:
• Respond to customer issues effectively and promptly
• Problem-solve using available resources
• Support visual merchandising and store operations




• Serve as a flexible role model for your team
• Help train new team members in product knowledge
Requirements:
• Background in customer service roles
• Solid communication skills to build rapport
• Positive attitude focused on development
• Ability to manage multiple tasks efficiently
• Physical capability to lift items and stand for long periods
Drive customer satisfaction and lead your team in retail excellence at Guildford Towne Centre.
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📌 Team Lead Position at Surrey's Guildford Centre
🏢 The Body Shop International
📍 Surrey