Join Propel as a Payment Solutions Advisor and leverage your customer service skills in a fast-growing fintech company. This role requires you to handle inquiries professionally while supporting clients with their credit needs.

As a payment advisor, you will engage with customers through various communication channels, using applications to verify accounts and provide tailored assistance. The ideal candidate thrives in a results-driven environment and has excellent interpersonal skills. Detail-oriented individuals comfortable with a busy call schedule will excel, especially those with proficiency in Spanish.

Key Responsibilities:
• Manage inbound and outbound customer inquiries efficiently
• Investigate customer accounts using web-based tools




• Communicate course of action to improve customer outcomes
• Create confidence in Propel’s services through relationship-building
• Conduct follow-ups on unresolved issues

Requirements:
• Strong work ethic dedicated to customer satisfaction
• Skilled and personable communication style
• Spanish language skills are a significant asset
• Ability to thrive under a high call volume
• Previous experience in a call center is beneficial

Drive positive change in the financial opportunities of consumers at Propel.
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📌 Payment Advisor in Fast-Growing Fintech (Ontario)
🏢 Propel Holdings
📍 Ontario