Elevate your IT career with AlphaKOR as a Bilingual Technical Specialist. Provide exceptional remote support while enhancing your skills in a collaborative and fun environment.

As a Technical Specialist at AlphaKOR, you will focus on troubleshooting technical issues for both customers and internal staff. This position values robust communication in both English and French, alongside excellent self-management in various tasks. Leverage your knowledge of VPNs, routers, firewalls, and more to ensure customer satisfaction and effective resolutions.

Key Responsibilities:
• Provide technical support for customers and staff
• Communicate effectively with team and clients
• Administer documentation with concise writing




• Manage in-house tickets for workstations and printers
• Perform post-resolution follow-ups with users

Requirements:
• University or College degree in IT or Systems Technology
• Minimum one year of field experience
• Fluent in English and French communication
• Knowledge of networking and server management
• Strong self-management and task follow-through skills

Deliver outstanding service and grow your IT expertise with AlphaKOR as a Bilingual Technical Specialist.
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📌 Bilingual Technical Specialist at AlphaKOR (Ontario)
🏢 AlphaKOR
📍 Ontario