Job Description
As a Field Service Representative you will act as the primary technical support contact for customers, supporting aircraft manufacturers, operators, and airlines with troubleshooting, repairs, component replacements, retrofit activities, and operational issues related to landing systems.
On a day-to-day basis, you will collaborate closely with Engineering, Quality, Production, and Program teams to resolve technical challenges, document service interventions, coordinate tooling and spare parts, and provide hands-on support at customer sites, requiring participation in a 24/7 on-call rotation to meet customer schedules and operational demands.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status,
or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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[email protected].
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Skills and Requirements
5+ years of aircraft maintenance experience
Ability to read and interpret engineering drawings, maintenance manuals, and other technical documentation
Strong knowledge of mechanical and hydraulic systems
Experience working with technical reporting systems
Ability to self-inspect work utilizing strong attention to detail
Demonstrated ability to adapt to changing priorities and work conditions while maintaining protected work practices
Strong interpersonal and communication skills with the ability to work effectively in a team environment.
Valid Passport and ability to travel internationally if required Licensed AME or equivalent
Experience with landing gear
French language skills
📌 Field Service Representative (Ajax)
🏢 Insight Global
📍 Ajax