Become a Service Advisor at Mercedes-Benz Langley to deliver exemplary customer service. Your role will emphasize communication and customer satisfaction in the service process.

Dilawri is currently seeking a Service Advisor who is committed to helping customers understand their vehicle services clearly. Reporting to the Service Manager, this position involves managing repair orders and ensuring effective operations while maintaining a customer-centered focus. This role embodies the principles that define the Dilawri lifestyle.

Key Responsibilities: • Ensure customer satisfaction throughout the service process • Address client concerns with tact and professionalism • Gather necessary info during vehicle inspections • Monitor the status of repairs and update customers • Review monthly CSI scores to improve performance

Requirements: • Excellent customer service and communication skills • Proven ability to handle concerns tactfully • Experience in an automotive service setting is ideal • Strong organizational skills with multitasking ability • Legally entitled to work in Canada

Support our customers in their service needs as part of the Mercedes-Benz Langley team! #J-18808-Ljbffr

📌 Mercedes-Benz Langley Service Advisor Position (Winnipeg)
🏢 Dilawri Group of Companies
📍 Winnipeg