Join Invest Ottawa as a Client Experience Coordinator and enhance client engagement at Area X.O. This essential role focuses on client onboarding, program logistics, and maintaining CRM records.
Reporting to the Program Delivery Manager, you'll lead client interactions across innovative programs like Innovation Farm and Born Compliant. In this onsite position, your strong organizational and communication skills will drive effective client participation and support workshops. You'll thrive in a collaborative startup environment while ensuring a seamless client experience in every engagement.
Key Responsibilities:
• Serve as the initial point of contact for client inquiries
• Coordinate onboarding communications and confirmations
• Prepare program communications and event details




• Manage logistics for workshops, meetings, and events
• Track follow-ups and action items from client engagements
Requirements:
• Post-secondary education or relevant experience
• 1-3 years in client services or events roles
• Experience with startups or innovation programs is a plus
• Solid organizational skills and attention to detail
• Proficiency with Microsoft 365 and CRM systems
Embrace the chance to deliver outstanding client experiences through effective coordination and organization at Invest Ottawa.
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📌 Client Experience Coordinator at Invest Ottawa
🏢 Invest Ottawa
📍 Ottawa